Privacy Policy
Effective September 29, 2026
This policy covers what ResumeOps collects, where it's stored, which outside services process it, and how to have it deleted. It applies to anyone using ResumeOps, including recruiters and the candidate resumes they upload.
What we store
We store the account and content data needed to run the service: your account profile, uploaded resumes and resume versions, candidate profiles, job descriptions and the analysis generated from them, cover letters, rewrite sessions, and usage counters tied to your plan. This is stored in Firebase (Firestore and Firebase Authentication, both Google Cloud services) under our project.
We do not sell any of this data, to anyone, ever.
AI processing
To analyze job descriptions and tailor resumes and cover letters, the relevant text — which may include candidate resume content and job posting text — is sent to Anthropic and/or OpenAI's APIs for processing. We use these two providers because their commercial API terms state that data submitted through the API is not used to train their models and is retained only briefly for abuse monitoring, unlike consumer chat products.
No other AI provider is used to process your data in the current version of ResumeOps.
Billing
Subscription billing is handled by Stripe. We do not store your card number; Stripe processes and stores payment details under its own security and privacy terms.
Data retention and deletion
We keep your data for as long as your account is active, so the service can function (viewing past resume versions, re-running an analysis, and so on).
To request deletion of your account and its data, email ResumeOpsAlert@getcomplianceguard.com. We will delete it within 30 days of your request. This is currently a manual process handled by our team rather than a self-service button in the app.
Security
Data in Firestore is governed by security rules that restrict each account to its own records. Traffic to and from ResumeOps, and to the AI and billing providers above, is encrypted in transit.
Children's privacy
ResumeOps is a workplace tool and is not directed at, or knowingly used by, anyone under 18.
Changes to this policy
If what we store or who we send it to changes, we'll update this page and change the effective date above.
Contact
Questions about this policy, or a deletion request, go to ResumeOpsAlert@getcomplianceguard.com.